Once you have successfully booked a tour on our website, you will receive a confirmation email containing all the details of your booking, including the date, time, and meeting point. Please check your spam or junk folders if you don’t see the confirmation email in your inbox. If you have any concerns or questions about your booking, please contact us.

The tours will always go as planned, regardless of the weather or how many people show up. On the rare occasion, a tour has to be canceled, we will notify you by email.

Yes, the walking tour is definitely suitable for children. The tour is designed to be family-friendly and includes one hour of walking and one hour of talking, which is a comfortable amount of time for kids. The walking distance is also manageable for children, and the tour is structured in a way that allows for plenty of breaks and opportunities to sit down if needed.

The tour guides are also trained to work with children and are skilled at engaging kids in the tour. They use language and storytelling techniques that are appropriate for all ages, and they are able to answer questions and address any concerns that children may have.

In addition, the tour covers a variety of interesting sights and landmarks that are sure to capture the attention of kids. The guides share fascinating stories and facts about Haarlem’s history and culture, which can be educational and entertaining for children of all ages.

Overall, the walking tour is a great activity for families with young children, and it provides a fun and engaging way to explore the city of Haarlem.

If you’re interested in booking a private tour with us, you can easily do so by sending us an email with some key details. For now, we ask that you email us with the following information:

• The date you’d like to book the tour
• The start time you prefer (please note that the tour typically lasts around two hours)
• The starting location you prefer (if your hotel is located in the center, we can arrange to start there, otherwise we typically start at De Groote Markt)
• Your phone number so that we can contact you if needed
• The size of your group
• Any special requests or requirements that you might have

To submit your inquiry, you can simply send us an email using the contact form on our website, and we’ll aim to get back to you within 24 hours. We’ll work with you to confirm the details of your private tour and make sure that everything is in order for your group’s experience.

We’re sorry to hear that there are no scheduled tours during your visit to Haarlem. However, don’t worry! You can still enjoy a fantastic tour by requesting a private tour from our knowledgeable guides. While a private tour does come with a cost, it offers a unique and personalized experience tailored to your interests and needs. If you’re interested in a private tour, please send us an email, and we’ll be happy to provide you with more information and help you arrange a tour that fits your schedule.

We strongly recommend that you make a reservation for our walking tour. This will help us to ensure that we have enough guides to accommodate everyone who wants to join the tour. By making a reservation, we will have a better idea of how many people will be joining us and can plan accordingly.

If the tour becomes fully booked, those without a reservation may not be able to join the tour. This is why we encourage you to book in advance to secure your spot. You can easily make a reservation by clicking the ‘book a tour‘ button on our website.

In summary, making a reservation is the best way to guarantee your spot on our walking tour and help us to provide the best possible experience for all of our guests. Thank you for considering our tour, and we hope to see you soon

We have a walking tour every Saturday at 13:30 (1:30pm), year-round and regardless of rain or snow! During the summer season, we also do a tour every Friday at 16:00 (4pm). After a great tour around the city, you can head straight for Haarlem’s lovely dining & pub scene. Check our calendar for updated available tour times and we look forward to seeing you soon!