How can I be sure that the free tour I booked is confirmed?
Once you have successfully booked a tour on our website, you will receive a confirmation email containing all the details of your booking, including the date, time, and meeting point. Please check your spam or junk folders if you don’t see the confirmation email in your inbox. If you have any concerns or questions about your booking, please contact us.
The tours will always go as planned, regardless of the weather or how many people show up. On the rare occasion, a tour has to be canceled, we will notify you by email.